Contact us
Fill out the form below or send us an email at hello@solsticeglow.net
Frequently asked questions
When will I get my order?
Processing Time: 1-2 business days after purchase.
Shipping Time: Delivery times vary by location. Here are estimated shipping times to major countries:
- United States: 8-9 business days
- Canada: 11-12 business days
- United Kingdom: 9-10 business days
- Australia: 11-12 business days
- New Zealand: 11-12 business days
- Most of Europe: 9-14 business days
- Other countries: 10-25 days
Total Estimated Delivery: Please allow 2-4 weeks from the date of purchase for your order to arrive.
Tracking Information: You'll receive a tracking number via email once your order ships so you can monitor your package's progress.
Note: Delivery times may vary depending on customs processing and local postal services. If your order hasn't arrived within 4 weeks, please contact us with your order number and we'll help track it down.
Is shipping really free!?
Yes!! Our gift to you
Where are your products manufactured?
Our bulbs are manufactured in China by a certified lighting facility that specializes in smart LED technology. This allows us to offer high-quality lighting at an accessible price point.
Each bulb is built with aviation-grade aluminum and undergoes quality testing before shipping. The adjustable color temperature technology (2700K-6500K) meets international lighting standards for safety and performance.
By working directly with the manufacturer, we're able to keep costs low while maintaining the product quality.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
Check out our return policy page for details.